Frequently asked questions
Tickets and Box Office
How do I buy tickets?
You can buy tickets to individual performances at the Box Office of the Theater, located in Tucumán 1171, from Monday to Saturday from 9 am to 8 pm and Sundays and holidays from 9 am to 5 pm. For online tickets click here.
When can I pick up my tickets?
Tickets can be exchanged until 2 hours before the performance at the Box Office from the moment you make the purchase.
Can I withdraw the tickets if they were purchased with another person's credit card?
Tickets must be withdrawn by the person who made the purchase, presenting their credit card and ID.
If I am unable to use my tickets, can I exchange, cancel them or get a refund?
We regret that there are no cancellations or refunds.
If I lost my tickets, what can I do?
You can attend with the confirmation mail you received after payment, or request a print of it at the Box office of the Theater presenting the credit card used at payment and ID. If tickets are found by another person, the person holding the tickets will have priority of income.
For your visit
Do I need to have a subscription to attend a performance?
No, you can attend any function, including those that are part of a subscription (buying tickets left over from subscriptions). In addition, you can buy tickets for any Extraordinary Functions.
Is there a dress code?
Only for Opera Gran Abono functions, a dark suit is suggested for gentlemen and a dress for ladies. In all the other functions there is no particular dress code. However, we do request that you dress suitably, the same you wear for going out to eat or to the cinema.
At what time should I arrive?
We recommend you arrive at least 30 minutes before the start of the performance in order to find your seats, tour the different rooms and take pictures of the Main hall. Every performance starts on time.
What if I'm late to the performance?
According to your location, our staff will indicate when you can take your seat. In stalls, for example, you must wait for intermissions or the end of the scene.
Can I attend a rehearsal?
If the director of a production approves it, the general rehearsal of each opera, ballet and Philharmonic concert is open to the public with free admission. This is announced through the social networks of the Theater (Facebook, Twitter and Instagram) and tickets can be withdrawn at the Box office, up to 2 per person, 48 hours before the rehearsal.
Is the opera translated?
Every opera and choral concerts are equipped with surtitling and simultaneous translation systems in Spanish and English.